I woke up yesterday morning with a vision problem that I suspected might be a detached retina. I called the Orpington Eye Centre and got an appointment same day. Mr Patel examined me and confirmed my worst fears. He immediately called the hospital and I was seen at Kings College first thing this morning. I’m booked in for surgery on Friday. I want to thank Mr Patel for his diagnosis and for seeing me and referring me so quickly. Your eyesight is so important, so it’s great to know you have a good team behind you. The important takeaway is that if you suffer any vision problems or a change in your vision don’t waste time, go and see your optician as quickly as possible as time is of the essence.

My husband and I both use Orpington Eyecare and find it very good with lovely helpful and professional staff.

We had a very good experience. Mr Patel was extremely considerate and kind and saw us immediately. Very grateful for your help and reassurance.

Great experience at Orpington Eyecare Centre, friendly professional staff, excellent service. Looking forward to getting my new glasses.

This was the first time I have visited this optician, the place was very pleasant and very welcoming. They dealt with my problem very efficiently. Very happy with the experience

Fast efficient service. Easy to make a telephone booking, lead times less than a week for an appointment, clean and well managed premises and seen on time. Optician very good and efficient.

Excellent service - very impressed with my eye examination.

Another well organised appointment by Orpington Eyecare with friendly and engaging staff saw the delivery and fitting of 2 out of 3 glasses recently ordered. The 3rd pair didn’t pass their quality control due to a chip on one of the lenses provided by the manufacturer - so it was sent back for replacement which I am due to receive in the next week or so. This is how customer service should be 🙂👍

The best optician and new glasses experience I have ever had. Very professional all the way through the process. Excellent advice regarding choice of frames and lens type resulting in a very great pair of glasses even tho I have a complex prescription. Because of my prescription new glasses can be a bit disappointing but not these, they are superb. Thank you!

Very welcoming and professional service. Good experience during my visits. I needed new lenses in my existing frames. First attempt did not work but 2nd set were spot on. Had to wait 4 weeks to get my glasses finally upgraded with new lenses but I was fortunate to have a 2nd pair. Despite this minor set back, I would definitely recommend this optician for their expertise and courtesy. I was a new customer and, for any future visits, I expect that they will know my requirements and provide perfect lenses first time around. No hesitation in returning in the future.

Excellent in all respects. Very helpful and I felt really safe visiting in lockdown. Don’t hesitate to make an appointment! Jenny

I was very pleased with my consultation and I received very professional and courteous service. I highly recommend Vision Express at Tesco Orpington.