Sudden eye problem - referred by Doctor's surgery. Seen same day. Very professional. Felt as though I was in good safe hands. Excellent!

  I woke up yesterday morning with a vision problem that I suspected might be a detached retina. I called the Orpington Eye Centre and got an appointment same day. Mr Patel examined me and confirmed my worst fears. He immediately called the hospital and I was seen at Kings College first thing this morning. I’m booked in for surgery on Friday. I want to thank Mr Patel for his diagnosis and for seeing me and referring me so quickly. Your eyesight is so important, so it’s great to know you have a good team behind you. The important takeaway is that if you suffer any vision problems or a change in your vision don’t waste time, go and see your optician as quickly as possible as time is of the essence.

  Provide a good friendly service

  Excellent in all respects. Very helpful and I felt really safe visiting in lockdown. Don’t hesitate to make an appointment! Jenny

  I have been seeing Mr. Patel for a number of years now and I can say I wouldn’t see another optometrist. His expertise and bed side manner is amazing! Him and his team has always been very helpful through the years. Thank you very much

  The best optician and new glasses experience I have ever had. Very professional all the way through the process. Excellent advice regarding choice of frames and lens type resulting in a very great pair of glasses even tho I have a complex prescription. Because of my prescription new glasses can be a bit disappointing but not these, they are superb. Thank you!

  Great attention to detail when being taught about contact lenses. My 8year daughter had a good experience with her eye test, and learnt more about her eyesight. Thank you.

  I recently attended Orpington Eyecare and Hearing Centre as I have cataracts and the sight in one eye in particular was becoming extremely blurred. I explained this when I rang and was given a convenient appointment to suit me and advised what to expect. The Centre is Covid-19 safe. I was seen by Mr. Patel and my eyes given a thorough examination. Mr. Patel explained his findings clearly to me and recommended he refer me to a hospital eye clinic and asked where I'd like to be referred. He then emailed the referral through immediately to my chosen hospital and sent me a copy. I received excellent care throughout my appointment and the whole experience was reassuringly efficient. I do not hesitate to recommend the Orpington Eyecare Centre which I have already recommended to a friend.

  Very professional and friendly service. Took time to explain all the tests and what the results meant. Premises very clean and spacious, no COVID concerns! Will definitely return when I need new glasses.

  Another well organised appointment by Orpington Eyecare with friendly and engaging staff saw the delivery and fitting of 2 out of 3 glasses recently ordered. The 3rd pair didn’t pass their quality control due to a chip on one of the lenses provided by the manufacturer - so it was sent back for replacement which I am due to receive in the next week or so. This is how customer service should be ??

  First check-up in two years due to lock-down. Thorough check and prompt referral for cataract treatment. Very grateful.

  Lovely practice with superb professional Optician and Staff to support. I really love the personal touch of the practice eg they know who all the clients are and by name, other chains do not have that. And because they are independent, their treatment offerings are quick different too. You never feel rushed either. I would recommend to any one and wouldn’t go back to a chain again. I’ve been s customer for over 4 years now and feel very safe with CoVid adaptions

  This was the first time I have visited this optician, the place was very pleasant and very welcoming. They dealt with my problem very efficiently. Very happy with the experience. Last visit for my treatment today 24/03/21 very pleased with all the treatment and service, the staff and Dr very nice and professional. Would highly recommend.

  I FOUND MY FIRST VISIT YESTERDAY VERY SATISFACTORY. WELL RECEIVED AND VERY PROFESSIONAL.

  My husband and I both use Orpington Eyecare and find it very good with lovely helpful and professional staff.